There are too many stories of poor care received at nursing homes to discount them all. Part of the problem is a lack of compassion among caregivers toward elderly, frail and infirm residents. Patient sensitivity training is a powerful tool that can be used to improve understanding and compassion and, as a result, lead to better overall patient care in nursing homes.
What Is Sensitivity Training?
While not everyone in nursing care faces the same barriers, all patients have at least a few limitations on their physical or cognitive abilities. Sensitivity training aims to improve caregiver awareness of these barriers and how they impact everyday life for the individuals living with them. There are two main components of the training.
Behavior training provides insight into cognitive decline and memory loss that residents may face and outlines appropriate behaviors for interactions. One aspect covers physical limitations that many nursing care residents may face. These can include diminished vision, difficulty breathing, or poor fine motor control. During training, caregivers try to perform daily tasks using props to recreate these conditions, which provides insight into the frustration residents experience.
How Does It Improve Care?
There are numerous benefits of implementing a patient sensitivity training program. Perhaps the biggest benefit is increased compassion toward patients. Training facilitates staff understanding of common conditions, which helps improve the care patients receive. It also promotes employee satisfaction, resulting in lower turnover and more consistent care.
Sensitivity training improves care by establishing a baseline level of care that ensures every resident is treated with respect and dignity.